FAQ's
Materials
Sizing
We strive to offer three sizes since our products are wide and comfortable. If you can’t find your size, please write to us and we will try to accommodate your request. The price may vary depending on the specific request.
You can find detailed information on sizes and measurements for each item in the dropdown menu of each product.
Sales & Return Policy
Since each item is made specially for you, all sales are final and cannot be returned or exchanged. Please do not hesitate to contact us if you need more information.
Issues
In case you receive a defective, damaged, or wrong product, please do not hesitate to contact us immediately so that we can assess the situation and find a solution promptly.
Procedure
Our products are handcrafted and made to order. The delivery time can vary between 2 and 4 weeks depending on the current production volume. We strive to have the product ready for you as soon as possible.
We appreciate your patience in receiving it, and we promise it will be worth the wait.
Shipping & Delivery
When your order has been shipped, we’ll send you a confirmation email with a tracking number. We provide worldwide shipping using international postal services.
The shipping cost is calculated at the time of checkout.
Contact
If you have any doubts at all, feel free to drop us a line! We'd be happy to help with any questions you may have.